Product Detail 11: Product Performance Dishwasher.
2019-11-15
Objective:
House was built with a GE Profile dishwasher that failed due to age after 15 years of service. Pictures of the old unit:
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I replaced with a GE Profile Stainless Steel Interior Dishwasher with Piranha Hard Food Disposer and Hidden Controls, model PDT715SYNFS. The cost was $730 USD at Costco, this price include all attachments, delivery and haul away. The unit came with a 2 year warranty.
Pictures of the new unit:
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Product Information:
geappliances.com
Appliance Park, Louisville, KY, 40225
Custome Service: 1-800-432-2737
GE Profile
with Stainless Steel Interior
with Piranha Food Disposer
Model: PDT715SYNFS
Power: 1200 W
Two Year Warranty
Operation :
Date 2021-02-21: Dishwasher would not operate would just shutdown. Verified that there is no plug. Called Costco Concierge Services 2nd year warranty (1-866-861-0450) and scheduled an appointment
Date 2021-03-01: GE operator came in at 8:00, dishwasher worked empty. Tech said the appointment was filled out incorrectly and I would have to pay for any work. He did not charge for the visit and said to reschedule. Called Costco Concierge Servicesthat evening and they had no idea what was not filled in and tried to contact GE. After 30 min she said they were closed and to call back in the am. Also, gave me a Costco case # 210301-004-14.
Date 2021-03-02: Called Costco Concierge back at 7:30 am. Took about 45 minutes to clarify the paperwork omission and book a warranty appointment with GE. Costco provided service # 063397922.
Date 2021-03-09: Same GE rep came in today. He found a stick in the air gap, 1.1" X 0.15" dia. The dishwasher appears to be functional. Now I know how important it is to keep the air gap clear, that is a lesson on me.
Date 2021-03-15: Note several months ago the dishwasher began to squeal off and on. It sounds like a electric motor bearing has failed, but it is not yet bad enough to call in and I forgot about it dealing with the air gap issue.
Date 2023-01-03: The front door trim previously peeled apart and I glued with silicone. It was now come apart again, this time I repaired the trim using epoxy.
Design credit knxops.com in cooperation with Ltimas and co.
Copyright © 2019 by Gregory Altimas aka Greg Altimas